All Features
Instagram

Your next customers are already commenting. Answer them in seconds.

Most enquiries arrive as a comment or a DM, out of hours, while you are working. This answers them for you, sends the booking link, and shows you which posts actually brought money in.

Every comment gets an answer

Pick the words worth replying to, or reply to every comment on a post. The answer goes out in seconds, day or night, with your link attached.

The DM that carries your offer

Write it once and see it as the customer will. Ask for an email or a mobile number first if you want the lead, or let them straight through to booking.

A bio link that earns its tap

One page for your booking link, hours, services and latest posts. Paste any website and it drafts the page from what is already there.

One inbox for everyone who asked

Comments, DMs and story replies land in one place, with booking questions first. Step in and reply yourself whenever you want to.

Follow-ups without the writing

Quiet leads get a second and third message on their own, in your wording, inside the messaging rules so nobody is contacted too often.

Proof it was worth it

Every tap, conversation and booking is tied back to the post it came from, so you can see what Instagram is really bringing in.

The problem

The enquiry arrives at 9pm. You see it on Thursday.

People ask when they are thinking about it, not when you are free. By the time a reply goes out, they have booked somewhere else.

Instagram without it

  • Someone comments "how much?" at 9pm and hears back two days later
  • The link in your bio goes to a home page, so nobody knows which post sent them
  • Real booking questions get buried under emoji replies and spam
  • A post does well, and you still cannot say whether it made you any money
  • Following up with the ones who went quiet means writing every message yourself

Instagram with it

  • Every comment gets an answer in seconds, with the booking link attached
  • The bio link is a page you control, and every tap is counted back to the post
  • Everyone who asked about booking sits in one inbox, newest question first
  • You can see which posts brought in customers, and what they spent
  • The ones who went quiet get a nudge on their own, in your words
When it works for you

Six moments you are probably missing today

Each one is a person who raised their hand. None of them need you at your desk.

You post an offer and say "comment BOOK"

Everyone who comments gets the offer in a DM within seconds, plus a public reply under their comment so the post still looks alive to everyone scrolling past.

Someone replies to your story

A story reply starts the same conversation a comment does, so the people paying you the most attention are not the ones you answer last.

A new follower messages you for the first time

They get a greeting using their first name and one clear next step. Run up to three wordings and keep whichever one gets replies.

Someone taps the link in your bio

They land on a page built from your own hours, services and reviews, with booking first. Every tap is tied back to the post that sent them.

Someone asked about booking, then went quiet

They get one follow-up a day or two later, and a second a little after that. Nobody is chased twice in the same week.

An old post starts getting comments again

Send the link again to everyone who commented but never got it, inside the rules: a DM only while their window is open, a text only if they agreed to texts.

Within the rules

Automated does not mean spam

Instagram only lets a business message someone for a day after they get in touch, so a direct message goes out while that window is open and never after it closes. A text is only sent to people who agreed to texts. Nobody is contacted twice in the same week. You can read every message that went out, and take over a conversation at any point.

How it works

1

Connect the account you already post from

Nothing is sent to anybody until you switch it on.

2

Choose what starts a conversation

A word people comment, a story reply, a first-time DM, or every comment on one post. A starter set is installed for you.

3

Write the message once

Preview it the way the customer will see it, and decide whether to ask for their email or number before the link.

4

Watch the bookings come back

Replies go out on their own, quiet leads get followed up, and each booking is traced to the post that started it.

Stop losing the people who already found you.

Flowtropy answers the comment, sends the link, follows up, and shows you what it was worth.